Citizens, visitors and investors must be able to obtain documents and services they need, and move themselves and their goods around the country and across our borders freely and quickly, to go about their lives reliably, efficiently and impartially. They should be able to do so in an environment that can sustain their activities and those of generations to come.

In the Efficient Society,

• No South African is denied schooling, a job or a grant because of bureaucratic inefficiency or patronage;
• There are rules on entry into South Africa that encourage people who want to contribute to our development, and effective border controls are maintained to ensure that those who do not meet the requirements cannot enter;
• Opportunities expand and the number of jobs available grows thanks to an integrated transport system that ensures that no South Africans are constrained in their work or play by limited transport;
• The environment and energy economy is soundly managed, and human development is integrally linked to environmental preservation; and
• The Public Service is an institution everyone can trust and value, has a culture of service, recognises talent, not political allegiance, and puts in place systems that are efficient and accessible.