Following the implementation of the #TshwaneYaTima revenue-collection campaign
two weeks ago to recoup over R17 billion owed to the City of Tshwane, I am pleased
to report that we have so far managed to collect over R500 million.
A total of 1 061 accounts were disconnected. This includes 533 government accounts
and 528 business accounts. Meanwhile, a total of 335 defaulting clients responded
with payments.
This campaign has proved to be a step in the right direction to correct the culture of
non-payment which ultimately has dire consequences on how a municipality is able to
deliver services to its communities.
The campaign is ongoing and we have also started disconnecting defaulting
residential areas. I urge all consumers of City services not to ignore their bills, but
rather to come forward and make arrangements to keep their accounts in good
standing.
Our customer care centres remain open to assist residents with all their municipal
queries and to make payment arrangements. The City also offers virtual consultation
sessions via Zoom.
I would like to thank all the clients who have cooperated so far. It is important for the
City to reinstitute a culture of paying for services rendered.
This #TshwaneYaTima revenue-collection campaign is going to be the new norm in
Tshwane