Since the introduction of an extended and integrated service delivery strategy in Primary Health Care facilities that was launched by Mayor Herman Mashaba at Princess Clinic, Roodepoort in October 2016, the City has extended the service to 2 more clinics, namely Alexandra East Bank and Sinqobile Clinics, bringing the total to 13.
Member of the Mayoral Committee (MMC) for Health and Social Development, Dr Mpho Phalatse said that Mayor Mashaba’s program to extend hours of service in the City clinics is a vital shift in how the City offers health care services and that the roll out will continue in stages. Phalatse said many of the City’s residents, who often had to choose between going to work and attending to their healthcare needs, now had a viable option.
The rollout of this program has given hope to our residents that indeed a day will come when we will throw away the keys to all our clinics. With the support and dedication of the Health and Social Development team, the current administration has managed to extend this generous offering to 13 of our clinics, and the plan is to bring this number to 26 by the end of the 2018/19 financial year. – MMC for Heath and Social Development,
Dr Mpho Phalatse
Princess Clinic and Freedom Park Clinic, which are operating until 10pm on week days have seen over 30% more patients in the last six months (July 2017 to December 2017) and the number of patients who visit the clinics during weekends and public holidays is increasing steadily. Since July 2017 to December 2017, about 50 000 patients have been assisted after hours across the clinics, including weekends and public holidays and the number is rising.
What is also important to note is that since the start of the program to extend operating hours, the waiting times have been declining, thus improving the quality of service to our patients.
EXTENDED SERVICE HOURS
| Clinic | Region | Service hours | Start dates |
| Freedom Park | G | Weekdays 07h00 to 22h00,
Saturday / Sunday / Public Holidays 07h30 – 13h30 |
1 April 2017 |
| *Princess |
C |
1 November 2016 | |
| Hikhensile | A | Weekdays 07h00 to 19h00,
Saturday / Sunday / Public Holidays 07h30 – 13h30 |
1 April 2017 |
| Randburg | B | 1 April 2017 | |
| Zandspruit | C | 1 April 2017 | |
| Albert Street | F | 1 April 2017 | |
| Protea Glen | D | Weekdays 07h00 to 18h00,
Saturday / Sunday / Public Holidays 07h30 – 13h30 |
1 September 2017 |
| 8th Avenue – E | E | 24 January 2018 | |
| Sinqobile clinic | D | 1 February 2018 | |
| Bophelong | C |
Weekdays 07h00 to 16h00, Saturday: 07h30 – 13h30 |
1 July 2017 |
| Rex clinic | C | 1 October 2017 | |
| Eastbank | E | 1 February 2018 | |
| Eldorado Park Ext 2 | G | 6 January 2018 |