The DA wishes to appoint a dynamic, self-motivated and goal driven individual, who will be based at our Eastern Cape Provincial Office in Gqeberha. The successful candidate will report to the Provincial Corporate Services Manager
The successful candidate will be responsible for:
- Effectively managing the performance of the team of Contact Centre Agents
- Ensuring that the team:
- conducts as many high-quality interviews and interactions as possible
- collects and captures data accurately and effectively
- traces voters efficiently
- Assisting with calling, data capturing and tracing when necessary
Prospective applicants must meet the following requirements:
- National Senior Certificate or equivalent
- 2 years experience in a similar role
- Computer literacy, particularly MS Office Suite
- Proficiency in 2 or more languages
- Excellent telephone etiquette
- Excellent communications and interpersonal skills
- Excellent written and verbal communication skills
- Excellent organisational abilities and process driven
- Strong negotiation skills
- Ability to work well under pressure and meet tight deadlines
- Ability to produce accurate, high-quality work in line with specific standards
- Ability to take responsibility and act accountably
- Systematic, comprehensive, and displaying excellent attention to detail
- Commitment to the principles, policies, and programme of action of the Democratic Alliance
- Outcomes-orientated, not simply task-orientated
- Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays, where necessary
- l Senior Certificate or equivalent
Should you meet the above requirements and be interested, kindly forward the following to Chandre Fernandez, Democratic Alliance, Federal Head Office, PO Box 1475, Cape Town, 8000. Tel No: (021) 465 1431, Fax No: 086 461 5105 or e-mail: applications@da.org.za.
- Completed application form
- Copy of your ID
- Copy of your matric certificate
- Copy of your driver’s license
- CV
- 1 page cover letter motivating why you would be a good fit for this role and why you wish to be employed by the DA
Kindly note the following:
- Any application received without the required documentation will not be considered
- Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 30 days of the closing date please consider your application unsuccessful
- We reserve the right not to make any appointments
- The Party will not require applicants to pay any amount or undergo any health-related tests to be shortlisted
Closing Date: 31 May 2023