Quality Assurers, Cape Town (Fixed Term Contract Ending One Day After the General Election in 2024)

Reference: FHO-QA-001
Closing Date: 02-12-2022

The DA wishes to appoint dynamic, self-motivated and goal driven individuals, who will be based at our Federal Head Office in Cape Town. The successful candidates will report to the Voter Contact Manager

The successful candidates will be responsible for:

  • Providing a translation and administrative function
  • Evaluating the quality of interviews against the criteria set out

Prospective applicants must meet the following requirements:

  • National Senior Certificate or equivalent
  • Relevant data capturing experience
  • Must be able to read, write and speak at least two of the following languages: English, Afrikaans, Xhosa, Zulu, Setswana, Sesotho, Sepedi, Xitsonga and Venda
  • Computer literacy essential
  • Previous experience working in a call centre advantageous
  • Previous survey fieldwork experience advantageous
  • Excellent telephone etiquette
  • Excellent communications and interpersonal skills
  • Self-motivated and dynamic with a positive “can-do” attitude
  • Ability to monitor and guide individuals to achieve desired quality of interviews
  • Ability to work well under pressure and meet tight deadlines
  • Ability to produce accurate, high-quality work in line with specific standards
  • Systematic, comprehensive, and displaying excellent attention to detail
  • Commitment to the principles, policies, and programme of action of the Democratic Alliance
  • Outcomes-orientated, not simply task-orientated
  • Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary

Should you meet the above requirements and be interested, kindly forward the following to
Chandre Fernandez, Democratic Alliance, Federal Head Office, PO Box 1475, Cape Town, 8000. Tel No: (021) 465 1431, Fax No: 086 461 5105 or e-mail:

  • Completed application form
  • Copy of your ID 
  • Copy of your matric certificate
  • CV
  • 1-page cover letter motivating why you would be a good fit for this role and why you wish to be employed by the DA

Kindly note the following:

  • Any application received without the required documentation will not be considered
  • Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 30 days of the closing date please consider your application unsuccessful
  • We reserve the right not to make any appointments
  • The Party will not require applicants to pay any amount or undergo any health-related tests to be shortlisted

Application Form