Citizens unable to obtain passports as Home Affairs system offline again

Issued by Angel Khanyile – DA Shadow Minister of Home Affairs
04 Jan 2024 in News

Note to Editors: Please find attached soundbite by Angel Khanyile

The Home Affairs system is offline nationwide, and reports indicate that the issue is with SITA. This continues to happen, where the Department is unable to deliver services due to its system being offline.

We are being inundated with calls from applicants who wish to travel abroad but are unable to as they have not received their passports.

The DA calls on Minister Aaron Motsoaledi to speedily resolve the system issue to enable applicants to access their documents.

We also call on the Department to hold SITA accountable for its inability to fix its system which continues to persist without resolution.