The City of Cape Town’s Housing Needs Register ensures that only legally registered beneficiaries are able to get State-assisted accommodation, according to the Allocation Policy. It is based on first come, first served and takes age and special needs into consideration. It is strictly controlled against political and outside influence. Outside parties do not have the right to interfere in the process or decide who gets a house and who does not as they will then likely look after their supporters only. Registered beneficiaries must deal directly with the City.
How does the selection work?
- Rental opportunities: Applicants considered for rental opportunities may reside anywhere within the metro and have an option of indicating their areas of preference, including the unit type and size. Currently, only rental units that are vacated are re-allocated to applicants on the City’s register. Applicants are assisted in order of the date of application.
- BNG housing: Applicants are selected in terms of their area of residence as provided to the City, and in line with the approved Allocation Request Form. This form specifies the percentage of applicants assisted per the area where they reside and as well as a smaller percentage of applicants on the Register residing outside of the specific source area. This is fair and is done due to the high housing demand and not all areas have appropriate land for large developments. There is also not enough money to build houses for all in need, all at the same time.
The system is highly regulated to ensure that there is fairness and a systematic approach as the need for affordable housing in South Africa is big.
Don’t pay for an opportunity
Residents do not need to pay to register, or to receive a State-subsidised unit if they are a qualifying beneficiary.
Check status
- Register on the Housing Needs Register online (https://web1.capetown.gov.za/web1/HWL2012Online/) or visit the nearest housing office.
- Once successfully registered, please keep personal details updated. This includes: identity number, marital status, residential address, contact details and household income.
- Inform the City if the household has a member with a permanent physical disability.
‘It is important to understand this is a fair and transparent process and that a third party may not disrupt the process or make promises of opportunities. Outside parties do not have the right to interfere in the process or decide who gets a house and who does not as they then will look at their supporters only. Registered beneficiaries need to deal directly with the City. The City considers housing opportunities on a first-come, first-served basis, and takes age and special needs into consideration. We encourage residents to please keep their details updated so that available housing opportunities are not missed,’ said the City’s Mayoral Committee Member for Human Settlements, Councillor Malusi Booi.
For registration or updating of details:
Phone: 021 444 0333
WhatsApp: 063 299 9927
Email: housing.db@capetown.gov.za
Applicants can check their status on the Housing Needs Register, visit https://web1.capetown.gov.za/web1/HWL2012Online/